RegulaminTerms and conditions of use

This is AI translated text, check are the regulations in Polish.

1. Terms of Use of the Service

1.1

The owner and Administrator of the store narodowarewolucja.pl is:


nDesign
ul. Żwirki i Wigury 42/55
26-600 Radom
POLAND
NIP: 796-255-20-25

Hereinafter referred to as the “Administrator” or “Service Provider.”

1.2

The narodowarewolucja.pl service is available at www.narodowarewolucja.pl, hereinafter referred to as the “Service.”

2. Terms of Use of the Service

2.1

Using the Service means that you accept these Terms and Conditions and the rules contained herein, as well as the provisions of the Act on the Protection and Processing of Personal Data.

2.2

In order to create an account in the Service, it is necessary to complete the Registration Form available at www.narodowarewolucja.pl.

2.3

A customer’s account in the Service may be deleted by the Administrator in the event of non-compliance with these Terms and Conditions.

2.4

The data provided by the customer when creating an account in the Service may be changed in the Customer Panel.

3. Orders

3.1

Completion of all order steps will be confirmed by an automatic email message and is equivalent to placing an order for goods and an obligation to pay. The order processing time is calculated from the moment the buyer receives an email confirming acceptance of the order.

3.2

Orders in the Service may be placed 24 hours a day, 7 days a week.

3.3

The Service informs customers about the order status by email or telephone. The order processing time is 10 days. This period may be extended, in which case the customer will be immediately informed by email or telephone.

3.4

The Service reserves the right to refuse to fulfill an order.

3.5

Cancellation of a special order paid by bank transfer due to reasons attributable to the customer may be subject to a penalty of 25% of the total order value. The refund for the canceled order will be reduced by this amount.

3.6

Goods delivered to the customer under “cash on delivery” terms and not collected in accordance with section 3.1 regarding the validity of the transaction shall remain available for collection at the Service Provider’s premises. The form of payment on the invoice will be changed to “bank transfer” (the customer will be notified separately in writing) and will be subject to recovery procedures as for completed services.

3.7

Orders that are:

  • unpaid,

  • not forwarded for processing,

  • rejected and not resumed,

and older than 30 days will be automatically deleted.

3.8

A special order is an order outside the offer available in the Service, e.g. an individual/custom print.

3.9

Failure to collect an order may result in a return shipment fee starting from PLN 20.

4. Complaints

4.1

A complaint may be submitted by any customer who has an account and a completed order with the system status “shipped.” Complaints may be submitted by sending an email to kontakt@narodowarewolucja.pl.

4.2 Conditions for submitting a complaint

4.2.1

When submitting a complaint, the customer must always use the data provided during registration in the narodowarewolucja.pl system and the order number being complained about.

4.2.2 Complaint submission deadlines

A complaint may be submitted within 24 months from the date of delivery.

4.2.3

Regardless of the type of complaint, all complaints will be processed within no more than 14 days from the date of submission.

4.3 Conditions for submitting complaints regarding shipments

4.3.1 Visible damage or partial loss of goods

  • A reservation must be noted on the transport document immediately upon receipt of the goods and a damage report must be prepared in the presence of the carrier. Complaints must be submitted in writing within 5 days from the date of receipt of the shipment. In the event of shipment damage, the Recipient is obliged to keep the shipment at the Service’s disposal until the complaint procedure is completed.

  • A complaint submitted after 14 days from the date of receipt of the shipment without reservations results in the expiration of claims.

4.3.2 Delay in delivery of the shipment

  • The Recipient must note this fact on the consignment note in the presence of a representative of the courier company. The date and time of delivery as well as the reason for the delay (provided by the courier company representative) are required. In the case of a documented refusal to accept the shipment by the Recipient, the shipment will be returned to the Service at the Recipient’s expense.

  • A shipment that has not reached the destination specified on the consignment note within 30 days from the expected service completion date shall be deemed lost.

4.4 Acceptance of rejected files for special orders

Submitting for printing a file previously rejected by the Service constitutes acceptance of the graphic file together with its errors and forwarding the order for processing. Such orders ARE NOT SUBJECT TO COMPLAINTS.

5. Print Materials for Special Orders

5.1

The Service is not responsible for the content contained in the works submitted by the customer. The Service does not verify whether the customer has the right to use the materials attached to the order. By submitting a file for processing, the customer declares that they have the right to use it. Materials submitted by the customer will not be used to fulfill orders other than those of the submitting customer. If the materials contain unlawful content, the Service may refuse to fulfill the order.

6. Withdrawal from the Contract

6.1

The customer may withdraw from the contract within 14 days of receiving the shipment (by the customer or another person designated by the buyer). To withdraw from the contract, the store must be informed via email. The goods must then be returned at the customer’s expense to the seller’s address.
Note: This provision does not apply to custom-made goods, i.e. products with prints designed or provided by the customer.

6.2

The product “Komin” (neck gaiter) is treated as underwear and cannot be returned.

7. Textile Materials

7.1

T-shirts should be washed inside out at 30°C without aggressive detergents.

7.2

Printed elements may only be ironed inside out at the lowest iron temperature.

7.3

As a result of use, gradual pilling of the fabric, deformation, seam damage, or loss of color intensity may occur. These are characteristics of the material and do not constitute a product defect.

7.4

Prints are made manually; slight differences in placement or print intensity may occur.

8. Final Provisions

8.1

In matters not regulated by these Terms and Conditions, the provisions of Polish law shall apply.

8.2

The Administrator reserves the right to amend the Terms and Conditions while publishing information about the change on the main page of the Service.

9. Gift Voucher Terms and Conditions

I. Definitions

  1. Store – the online store operated by the Issuer at narodowarewolucja.pl, selling goods via the Internet;

  2. narodowarewolucja Gift Voucher – a bearer voucher with a value equal to the denomination stated on it, constituting a goods voucher, entitling the Customer to redeem it in the Store;

  3. Purchaser – a person who purchases a narodowarewolucja Gift Voucher from the Issuer in exchange for payment;

  4. User – the Purchaser or any current holder of a narodowarewolucja Gift Voucher using the Voucher.

II. General Conditions

  1. These Terms and Conditions define the general rules for using the narodowarewolucja Gift Voucher.

  2. In exchange for payment equal to the nominal value of the Gift Voucher, the Issuer undertakes to provide the Purchaser with the Gift Voucher in electronic form and to honor it in the Issuer’s Store.

  3. The Gift Voucher may be delivered to the Purchaser:
    3.1 by email to the address provided by the Purchaser.

  4. The Gift Voucher may not be purchased using funds from another narodowarewolucja Gift Card.

  5. The Gift Voucher is not redeemable for cash in whole or in part and may not be returned to the Issuer, including if it is not used within its validity period.

  6. The Gift Voucher may be used by any User to purchase products or services via the Issuer’s Store.

  7. To the fullest extent permitted by law, the Issuer is not responsible for the use of the Gift Voucher by third parties or for its loss or damage after delivery to the Purchaser.

  8. The Gift Voucher is valid for 12 (twelve) months from the date of purchase.

III. Rules of Use

  1. Redemption of the Gift Voucher is performed by entering its unique code in the “discount code” field and confirming it during checkout in the Issuer’s Store.

  2. If the value of purchased goods or services is lower than the nominal value of the Gift Voucher, the User is not entitled to receive change. The remaining balance may be used for a subsequent order.

  3. If the price of goods exceeds the nominal value of the Gift Voucher, the User must pay the difference using cash, a payment card, or another payment method available in the Store.

  4. Only one Gift Voucher may be used per single transaction. Gift Vouchers cannot be combined or used together with other promotional codes.

  5. The Gift Voucher does not cover delivery costs.

IV. Final Provisions

  1. Purchase of the Gift Voucher constitutes acceptance of these Terms and Conditions. Use of the Gift Voucher by a User who is not the Purchaser also constitutes acceptance of these Terms and Conditions.

  2. The Gift Voucher is not an electronic payment instrument or electronic payment card within the meaning of applicable law; it is a form of goods voucher.

  3. These Terms and Conditions are available on the website narodowarewolucja.pl. Upon request, the Issuer will provide the User with a written version of these Terms and Conditions.

  4. In the event of inconsistency between these Terms and Conditions and the Store’s Terms and Conditions available at narodowarewolucja.pl, the provisions of these Terms and Conditions shall prevail.